Ecommerce · AI Customer Support & Order Tracking
Every order question, answered before it becomes a ticket.
Instantly answers order status, shipping and return questions by pulling live data from your store and carrier.
See how it works ↓Support inbox
"Where's my order #4471?"
"Out for delivery, arriving today by 6pm. Tracking link sent."
01 · The problem
The same 10 questions, every day, forever.
"Where's my order?" tickets flood the inbox and eat support hours every day.
A basic chat box still needs a human to answer every single message.
Support costs grow with every order: the more you sell, the more you spend answering the same questions.
02 · What it does
Instantly answers order status, shipping and return questions by pulling live data from your store and carrier.
Works across every channel customers message you on: email, WhatsApp and more.
Escalates only complex or high-value cases to your team, with full context attached.
03 · What it replaces
Support hires answering the same handful of questions on repeat.
Helpdesk subscriptions that still need a human behind them.
A 9-to-5 support window in a store that sells 24/7.
This automation is available on its own, or as part of the Retention Program.
Ready when you are
Answer every order question, instantly.
See what this would take off your plate on a short call.