Ecommerce · AI Multi-Channel Cart Recovery
Around 70% of carts leave. Most never come back.
Runs a multi-touch recovery sequence across email, SMS and WhatsApp, not Shopify's one generic email.
See how it works ↓Same abandoned cart, two outcomes
Shopify default
1 email
Stops if ignored
With Eden
Email + SMS + WhatsApp
Stops only at checkout
Same cart, same customer, different result.
01 · The problem
Shopify's default recovery barely tries.
Shopify's built-in recovery sends one basic email, only to shoppers who reached checkout.
No way to follow up by SMS or WhatsApp, segment by cart value, or run more than one step.
The customers who abandon at checkout are your hottest leads, and they're leaving unchased.
02 · What it does
Runs a multi-touch recovery sequence across email, SMS and WhatsApp, not one generic email.
Personalizes timing, messaging and offers based on cart value and customer history.
Stops instantly the moment checkout completes, and flags high-value carts to your team.
03 · What it replaces
Shopify's one unsegmented recovery email that stops after the first ignore.
The roughly 70% of carts that leave and never come back.
Manually chasing abandoned checkouts one by one.
This automation is available on its own, or as part of the Retention Program.
Ready when you are
Recover the carts you're already losing.
A quick call is enough to see what recovering those carts would look like.